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Request a Copy of Your Test Results
Test results are available for 2 years in your account.
From your account, you may view, print, and save your test results. Your testing history for all tests taken, reported as pass/fail status, is always available to you through your account.
After the 2-year period, you may request a copy using the reprint request form.
Report Prior Test Results to an Induction Program Contact or to an Additional Preliminary Preparation Program
As of January 19, 2021, candidates may now request to provide copies of their score reports to additional recipients of their choice. Candidates who need to report their test results to additional recipients, including an Induction program contact or preliminary preparation program contact, may find this service of use. Please visit the View Scores and Testing History section within your account on this website for more information on this service.
Withdrawal Refund Policy
Withdrawal/Refund Policy for Computer-Based Testing
If after registering for a test you would like to withdraw the registration you may do so as indicated below.
- If you have not yet scheduled your test appointment: Submit a withdrawal request through your account.
- If you have already scheduled your test appointment:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your test appointment, sign in to your account, select Reschedule, and follow the instructions provided.
- After canceling your test appointment, submit a withdrawal request through your account.
If you are scheduled to take more than one subtest or test section, the cancellation of the test appointment and withdrawal of the registration will apply to all subtests/sections. You may not withdraw from or receive a refund for only one subtest or part of the sections for which you registered to take at a single test appointment. If you withdraw your registration before your registration expires and before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of test fees, issued by Evaluation Systems as a credit to your credit card account. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve. If you applied a voucher toward registration fees, the amount of the voucher will not be refunded.
If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy.)
CBEST, CSET, & CTEL: If you registered to take multiple subtests/sections and would like to withdraw registration for some, but not all, subtests/sections, you must withdraw the entire registration and submit a new registration with the new subtest/section selection.
CBEST, CSET, & CTEL: If you registered to take multiple subtests/sections and would like to withdraw registration for some, but not all, subtests/sections, you must withdraw the entire registration and submit a new registration with the new subtest/section selection.Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.
Payment Policy
Payment Policy
Duration of Payment Validity
After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire, and you will receive no refund or credit of any kind.
Payment Processing
If you have any outstanding balance owed by you to Evaluation Systems after a test administration for which you were registered, all of your test results for that test date may be permanently voided and therefore not reported to you, to the CTC, or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed an additional fee to cover the processing required to clear your account.
- You will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
ID Policy
ID Policy
You must bring to the test administration one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of Motor Vehicles for individuals who do not have a driver's license)
- National identification with photograph and signature
- Military identification with photograph and signature
- Alien Registration Card (green card, permanent resident visa)
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include draft classification cards, credit cards of any kind, Social Security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.
Please note the following:
- Your middle initial in your account on this website must match the middle name or initial on your ID.
- If you have a hyphenated last name, one of the following must be true of your name as it appears in your account on this website and on your ID:
- either both instances must use the complete hyphenated name
or
- if one instance only uses one last name, it must be the second last name from the full hyphenated version
If the name on your identification differs from the name in which you are registered, you must bring official, original verification of the change (e.g., original marriage certificate, original court order).
If you have a question about your identification, contact us to submit your question to Evaluation Systems before the day of the test.
Late Arrival Policy
If you arrive late and are not admitted to a test administration, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
It is essential that you report for your test appointment no later than the testing time indicated on your test appointment confirmation. If you arrive more than 15 minutes late to a test appointment, you may not be admitted.
Absentee Policy
Absentee Policy
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
Emergency circumstances. If you are absent from a test session because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive a fee voucher that you may use to register for a future test session.
To request a voucher, you must submit to Evaluation Systems
- a written request describing the emergency situation, and
- written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead.
Documentation from a medical professional must specifically excuse you from testing on the date of the test. Documentation containing electronic signatures will not be accepted.
The letter and required documentation must be received at Evaluation Systems within 30 calendar days after the missed test session.
Absentee Policy
Absentee Policy
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
Emergency circumstances. If you are absent from a test session because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive a fee voucher that you may use to register for a future test session.
To request a voucher, you must submit to Evaluation Systems
- a written request describing the emergency situation, and
- written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead.
Documentation from a medical professional must specifically excuse you from testing on the date of the test. Documentation containing electronic signatures will not be accepted.
The letter and required documentation must be received at Evaluation Systems within 30 calendar days after the missed test session.
Test Cancellation Policy
In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), Pearson VUE will notify examinees by telephone and/or email and will contact you to reschedule your test appointment.
If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact the test center if you have any concerns or questions on the day of the test.
Payment Policy
Payment Policy
Duration of Payment Validity
After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire, and you will receive no refund or credit of any kind.
Payment Processing
If you have any outstanding balance owed by you to Evaluation Systems after a test administration for which you were registered, all of your test results for that test date may be permanently voided and therefore not reported to you, to the CTC, or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed an additional fee to cover the processing required to clear your account.
- You will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
Withdrawal Refund Policy
Withdrawal/Refund Policy for Computer-Based Testing
If after registering for a test you would like to withdraw the registration you may do so as indicated below.
- If you have not yet scheduled your test appointment: Submit a withdrawal request through your account.
- If you have already scheduled your test appointment:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your test appointment, sign in to your account, select Reschedule, and follow the instructions provided.
- After canceling your test appointment, submit a withdrawal request through your account.
If you are scheduled to take more than one subtest or test section, the cancellation of the test appointment and withdrawal of the registration will apply to all subtests/sections. You may not withdraw from or receive a refund for only one subtest or part of the sections for which you registered to take at a single test appointment. If you withdraw your registration before your registration expires and before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of test fees, issued by Evaluation Systems as a credit to your credit card account. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve. If you applied a voucher toward registration fees, the amount of the voucher will not be refunded.
If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy.)
- CBEST, CSET, & CTEL: If you registered to take multiple subtests/sections and would like to withdraw registration for some, but not all, subtests/sections, you must withdraw the entire registration and submit a new registration with the new subtest/section selection.
Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.
ID Policy
ID Policy
You must provide one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature.
Your ID must be in the name in which you registered. If your name does not match your ID (e.g., due to a marriage or name change) your ID will not be accepted and you will not be allowed to test. Transitional documentation that may verify the discrepancy, such as a marriage certificate or court order, will not be accepted on the day of the test.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of Motor Vehicles for individuals who do not have a driver's license)
- Alien Registration Card (green card, permanent resident visa)
For test-takers under 18 years of age, a parent or guardian must present their own ID during check-in and give consent for the test-taker to be recorded. If they have one, the test-taker must also present a government-issued ID. If they do not, a student ID will suffice.
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include military IDs, draft classification cards, credit cards of any kind, social security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, government employment IDs, and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.
Please note the following:
- Your middle initial in your account on this website must match the middle name or initial on your ID.
-
If you have a hyphenated last name, one of the following must be true of your name
as it appears in your account on this website and on your ID:
- either both instances must use the complete hyphenated name
- if one instance only uses one last name, it must be the second last name from the full hyphenated version
or
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, you must provide photographs of (1) your ID, (2) your testing environment, and (3) your face (a headshot). These will be used only for the purpose of identity verification and ensuring a secure testing environment. If you do not provide the required photographs, you will not be allowed to test and you will not receive a refund or credit of any kind.
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